Returns & Exchanges
Easy returns and exchanges with our 30-day satisfaction guarantee
30-Day Returns
Return any item within 30 days of purchase for a full refund.
Full Refund
Receive a full refund to your original payment method.
Easy Exchange
Exchange for a different size, color, or model hassle-free.
Authenticity Guaranteed
All items must be returned in original condition with authenticity certificate.
How to Return
Contact Us
Email us at returns@kingcovygolfclub.com or call (555) 123-4567 to initiate your return.
Get Return Label
We'll email you a prepaid return shipping label and return authorization number.
Package Item
Pack the item in its original packaging with all accessories, documentation, and authenticity certificate.
Ship & Track
Drop off at any UPS location or schedule a pickup. Track your return online.
Receive Refund
Once we receive and inspect your return, we'll process your refund within 3-5 business days.
Return Conditions
Eligible Items
- Items in original condition
- With original packaging and tags
- Including authenticity certificate
- All accessories and documentation
Non-Returnable Items
- Custom engraved items
- Used or damaged items
- Items without authenticity certificate
- Items returned after 30 days
Important Note
Custom engraved items cannot be returned unless there was an error in the engraving process. Please contact us immediately if you notice any issues with custom work.
Exchange Process
Need a different size, color, or model? We make exchanges easy.
Size Exchange
Need a different size? We'll exchange for the same item in your preferred size.
- • No additional shipping charges
- • Quick processing (2-3 days)
- • Same return conditions apply
Color Exchange
Want a different color? We'll exchange for the same item in your preferred color.
- • No additional shipping charges
- • Quick processing (2-3 days)
- • Same return conditions apply
Model Exchange
Want a different model? We'll exchange for a different item of equal or greater value.
- • Price difference applies
- • Quick processing (2-3 days)
- • Same return conditions apply
Returns FAQ
Common questions about our return policy
How long do I have to return an item?
You have 30 days from the date of purchase to return any item.
Who pays for return shipping?
We provide prepaid return shipping labels for all returns within the US.
How long does it take to process a refund?
Refunds are processed within 3-5 business days after we receive your return.
Can I return a custom engraved item?
Custom engraved items cannot be returned unless there was an error in the engraving process.
What if my item arrives damaged?
Contact us immediately. We'll work with the shipping carrier to resolve the issue.
Can I exchange for store credit?
Yes, you can request store credit instead of a refund to your original payment method.
Do you accept international returns?
Yes, but international customers are responsible for return shipping costs.
What if I lose the authenticity certificate?
Items without authenticity certificates cannot be returned. Please keep all documentation safe.
Ready to Return an Item?
Contact our customer service team to start your return process.